How to Ship Depop Orders with Royal Mail

Depop Shipping charges the buyer a fixed Evri tier (Small under 1 kg, Medium under 2 kg, Large under 5 kg; the last published prices were £2.99, £4.49 and £6.49) and emails you an Evri QR code. It is the simplest route for most clothing. Royal Mail through 'Other' wins in four cases: a thin item under 2.5 cm that qualifies as a Large Letter (£2.90 tracked); a valuable item that needs Special Delivery's £750 of cover; a buyer in the Scottish Highlands or islands, which Depop Shipping excludes; and a parcel over 5 kg, which is above the Large tier.

Royal Mail prices by format, measured on the packed parcel. A Large Letter is up to 35.3 × 25 × 2.5 cm and 750 g (1 kg on Tracked): a T-shirt in a flat mailer, a scarf, a slim book. A Small Parcel is up to 45 × 35 × 16 cm and 2 kg: jeans, jumpers, shoes without a box. A Medium Parcel is up to 61 × 46 × 46 cm and 20 kg: coats, boxed shoes, bundles. A padded envelope that bulges past 2.5 cm is charged as a Small Parcel, and a box 17 cm deep as a Medium, so measure after packing.

Buy online in the Royal Mail app or Click & Drop; the counter is dearer. Since 5 October 2026: Tracked 48 Large Letter £2.90, Tracked 48 Small Parcel £3.75, Tracked 24 Small Parcel £4.80, 2nd Class Small Parcel £4.40, 2nd Class Medium Parcel £7.00 up to 2 kg and £9.00 up to 10 kg, Special Delivery by 1pm from £9.85 for 100 g. At the counter a Tracked 48 Small Parcel is £4.70. Tracked 48 is now cheaper than untracked 2nd Class and carries £75 of cover, so there is no case for sending a Depop order untracked.

Print the label at 100% on A4, or use the Royal Mail app's QR code and have it printed at a Post Office or Collect+ counter. Tracked and 1st and 2nd Class parcels go to a Post Office, a Collect+ shop or a Royal Mail locker; a prepaid, barcoded parcel up to 44 × 35 × 16 cm and 2 kg can also go in a parcel postbox if you scan the barcode in the app for proof of posting. Special Delivery must be handed over at a Post Office counter. Parcel Collect from your door costs 50p per parcel and adds a working day.

With 'Other', nothing is marked as shipped until you do it. Open the Depop order, tap 'Mark as shipped', choose Royal Mail and enter the tracking number from Click & Drop, the app or the counter receipt exactly as shown. It cannot be edited once saved, so copy and paste it or check it twice. Depop cancels orders that are not marked as shipped inside its dispatch window, and in an 'item not received' dispute the tracking number is your only evidence.

A silk scarf sold for £14 to a buyer in Inverness. Depop Shipping is not available there, so the listing used 'Other' with £2.90 postage. Packed in a flat mailer the scarf is 1 cm thick and 80 g: a Large Letter. Tracked 48 Large Letter bought in the Royal Mail app at £2.90 online, label printed at the Collect+ counter from the app's QR code, tracking number pasted into the Depop order the same evening. By Evri the cheapest route would have been £2.62 to a ParcelShop, but Evri does not offer the Large Letter format and Depop Shipping was not offered at all.